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Privacy Policy

Last Updated: March 18, 2026
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Skulearn Privacy Policy

Effective Date: 17 February 2026 Operated by Skulearn Pty Ltd Registration No: 2025 / 920955 / 07 Republic of South Africa

1. INTRODUCTION

Skulearn Pty Ltd respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), the Electronic Communications and Transactions Act 25 of 2002 (ECTA), and other applicable data protection laws.

This Privacy Policy explains how Skulearn Pty Ltd (Skulearn, we, us) collect, use, store, share, and protect personal information when you use www.skulearn.com and the Skulearn Platform.

By using the Platform, you consent to the practices described in this Policy.

2. RESPONSIBLE PARTY

Responsible Party: Skulearn Pty Ltd 407 Pretorius Street, Arcadia, Pretoria, Gauteng, South Africa, 0001 Email: Admin@skulearn.com

3. INFORMATION WE COLLECT

3.1 Information You Provide

We may collect:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Country of residence

  • Parent or guardian details for users under 18

  • Account login credentials

  • Course progress data

  • Community posts and uploaded content

  • Payment transaction confirmations

  • Coaching session booking details

We do not store full payment card details.

3.2 Automatically Collected Information

We may collect:

  • IP address

  • Device type

  • Browser type

  • Location data at country level

  • Platform usage activity

  • Game interaction data

  • Session duration

  • Cookie data

3.3 Minor Users

For users under 18:

  • We require verifiable parental or guardian consent.

  • We collect only data reasonably necessary for platform use.

  • We do not knowingly collect excessive data from minors.

  • Parents may request access, correction, or deletion of minor data.

4. PURPOSE OF PROCESSING

We process personal information to:

  • Provide access to courses and gamified features

  • Issue certificates

  • Process payments

  • Enable coaching bookings

  • Moderate community spaces

  • Improve platform functionality

  • Prevent fraud and abuse

  • Comply with legal obligations

We do not sell personal information.

5. LEGAL BASIS FOR PROCESSING

Processing is based on:

  • User consent

  • Performance of a contract

  • Legal compliance obligations

  • Legitimate business interests

  • Parental consent for minors

6. SHARING OF INFORMATION

We may share information with:

  • Payment processors

  • Cloud hosting providers

  • IT service providers

  • Independent coaches for booking facilitation

  • Regulatory authorities where required by law

We require third parties to implement appropriate data protection safeguards.

7. CROSS-BORDER TRANSFERS

As a global platform, personal information may be stored or processed outside South Africa.

Where cross-border transfers occur, we ensure appropriate safeguards consistent with POPIA.

8. DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfil contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

Inactive accounts may be anonymized or deleted after a reasonable period.

9. SECURITY

We implement technical and organizational safeguards including:

  • Secure servers

  • Encrypted connections

  • Access control measures

  • Role-based data access

No system is completely secure. Users share information at their own risk.

10. YOUR RIGHTS

Under POPIA, you may:

  • Request access to your information

  • Request correction

  • Request deletion where legally permissible

  • Withdraw consent

  • Object to certain processing

  • Lodge a complaint with the Information Regulator

Requests may be submitted to Admin@skulearn.com.

11. AUTOMATED DECISION-MAKING

Gamified features may generate automated simulation outcomes.

These do not produce legally binding or materially significant real-world decisions.

12. POLICY UPDATES

We may update this Policy periodically.

Continued use of the Platform constitutes acceptance of updates.

13. CONTACT DETAILS

Email: @dmin@skulearn.com

Physical address: 407 Pretorius Street, Arcadia Pretoria Gauteng South Africa. 0001