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Terms of Service

Last Updated: March 18, 2026
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Skulearn Terms of Service

Effective Date: 17 February 2026 Operated by Skulearn Pty Ltd Registration No: 2025 / 920955 / 07 Republic of South Africa

1. INTRODUCTION AND LEGAL AGREEMENT

1.1 These Terms of Service govern access to and use of the Skulearn digital platform, including its website, mobile applications, gamified learning environments, digital marketplace, community features, and related services, collectively referred to as the Platform.

1.2 The Platform is owned and operated by Skulearn Pty Ltd, a private company incorporated in the Republic of South Africa.

1.3 By accessing, registering for, or using the Platform, you agree to be legally bound by these Terms.

1.4 If you do not agree, you must discontinue use immediately.

1.5 These Terms must be read together with:

  • The Privacy Policy and Cookie Policy

  • The Refund and Cancellation Policy

  • Community Safety, Child Protection Policy, and Platform Risk Disclosure Statement For Parents

  • Any additional platform-specific terms

In the event of conflict, these Terms prevail unless expressly stated otherwise.

2. REGULATORY COMPLIANCE FRAMEWORK

Skulearn operates in compliance with:

  • The Consumer Protection Act 68 of 2008

  • The Electronic Communications and Transactions Act 25 of 2002

  • The Protection of Personal Information Act 4 of 2013

  • Applicable child protection and electronic commerce regulations

Nothing in these Terms limits statutory consumer rights.

3. PLATFORM DESCRIPTION

Skulearn is a youth empowerment and digital education platform designed to provide:

  • A structured 15-module Purpose Course for ages 13 to 17 and 18 to 35

  • Optional paid certificates of completion

  • Leadership and development courses by Skulearn and third-party instructors

  • A gamified life-path simulation experience and other arcade games

  • A Coach and Counsellor Hub marketplace

  • A Global Role Model Inspiration Hub

  • Alumni-only community engagement features

  • A digital store offering downloadable content worldwide

  • A physical merchandise store limited to South Africa

Skulearn does not provide accredited academic qualifications unless expressly stated.

4. ELIGIBILITY AND MINOR USERS

4.1 Users must be at least 13 years old.

4.2 Users under 18 must obtain verifiable parental or guardian consent.

4.3 Parents or guardians accept these Terms on behalf of minor users.

4.4 Skulearn may suspend accounts where parental verification cannot be confirmed.

4.5 Additional safeguards apply to minor user data in accordance with POPIA.

5. ACCOUNT REGISTRATION AND SECURITY

5.1 Users must provide accurate and complete information.

5.2 Accounts are non-transferable.

5.3 Users are responsible for all activity conducted through their account.

5.4 Skulearn may suspend or terminate accounts containing false information.

6. EDUCATIONAL CONTENT AND OUTCOME DISCLAIMER

6.1 All content is provided for educational and inspirational purposes only.

6.2 Completion of any course does not guarantee:

  • Employment

  • Income

  • Business success

  • Admission to academic institutions

  • Psychological or life outcomes

6.3 Users are responsible for their own personal and career decisions.

7. COACH AND COUNSELLOR HUB

7.1 Coaches and counsellors are independent contractors.

7.2 Skulearn does not employ, supervise, or control third-party professionals.

7.3 Any agreement for coaching or counselling services is solely between the user and the provider.

7.4 Skulearn does not provide therapy, medical, psychological, or legal advice.

7.5 The Platform is not an emergency service. Users in crisis must contact appropriate emergency services.

7.6 Skulearn disclaims liability for:

  • Advice given by third-party professionals

  • Outcomes of sessions

  • Disputes arising from such engagements

7.7 Coaches are subject to a separate Independent Contractor Agreement.

8. GAMIFIED FEATURES AND VIRTUAL ITEMS

8.1 The life-path simulation game is a fictional educational tool.

8.2 Game outcomes are illustrative and do not reflect guaranteed real-world results.

8.3 Virtual Items:

  • Have no real-world monetary value

  • Are non-transferable

  • Cannot be redeemed for cash

  • Remain the property of Skulearn

8.4 Skulearn may modify, suspend, or remove Virtual Items at its discretion.

8.5 Any attempt to manipulate, exploit, or hack the gaming system may result in immediate account termination.

9. DIGITAL AND PHYSICAL STORE

9.1 Digital Products

Digital books and downloadable content are delivered electronically.

Access begins immediately upon purchase.

Where permitted by law, cooling-off rights lapse once performance has begun.

9.2 Physical Products

Physical goods are available to customers located in South Africa.

Delivery timelines are communicated at checkout.

Risk transfers upon delivery.

Nothing limits rights relating to defective goods under the Consumer Protection Act.

10. PAYMENTS AND SUBSCRIPTIONS

10.1 Payments are processed through secure third-party providers.

10.2 Skulearn does not store full payment card details.

10.3 Subscriptions renew automatically unless cancelled prior to renewal.

10.4 Cancellation prevents future billing but does not entitle the user to a refund for the current billing period.

11. REFUNDS AND CHARGEBACKS

11.1 Digital content purchases are final once accessed, except where required by law.

11.2 Verified duplicate technical charges will not be refunded. Users can make additional purchase to the amount of the duplicate technical charges.

11.3 Fraudulent chargebacks may result in account suspension and recovery action.

12. COMMUNITY CONDUCT

12.1 Users must not post:

  • Harassment or bullying

  • Hate speech

  • Explicit content

  • Illegal material

12.2 Skulearn may moderate, remove content, and suspend accounts at its discretion.

12.3 By submitting content, users grant Skulearn a worldwide, non-exclusive, royaltyfree license to display such content on the Platform.

13. INTELLECTUAL PROPERTY

All content, branding, course materials, software, game design, and proprietary methodologies remain the property of Skulearn or its licensors.

Users receive a limited, non-exclusive, revocable license for personal, non-commercial use only.

14. DATA PROTECTION

14.1 Personal information is processed in accordance with POPIA.

14.2 Special protections apply to minor users.

14.3 Cross-border data transfers may occur with appropriate safeguards.

15. LIMITATION OF LIABILITY

15.1 To the maximum extent permitted by law, Skulearn is not liable for:

  • Indirect or consequential losses

  • Loss of profits or opportunity

  • Platform interruptions

  • Reliance on educational content

  • Actions of third-party coaches and

  • Third party Instructor’s contents

15.2 Total aggregate liability is limited to the total fees paid by the user in the preceding 12 months.

15.3 Nothing excludes liability for fraud, gross negligence, or statutory obligations.

16. INDEMNITY

Users agree to indemnify and hold Skulearn harmless from claims arising from:

  • Breach of these Terms

  • Misuse of the Platform

  • Violation of third-party rights

17. TERMINATION

Skulearn may suspend or terminate accounts for:

  • Breach of these Terms

  • Fraud or abuse

  • Risk to users

  • Legal requirement

Upon termination, access rights cease immediately.

18. AMENDMENTS

Skulearn may amend these Terms periodically.

Updated Terms become effective upon publication.

Continued use constitutes acceptance.

19. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the Republic of South Africa.

The High Court of South Africa, Gauteng Division, has jurisdiction.

20. CONTACT DETAILS

Skulearn Pty Ltd

Email: admin@skulearn.com

Physical address: 407 Pretorius Street, Arcadia Pretoria Gauteng South Africa. 0001